
What's New: Orders, Reservations, and a Real Customer List
By menu-MENA Team
Published on August 17, 2026
A dozen things landed at once
Most of what follows isn't a brand-new idea bolted onto the product — it's menu-MENA finally surfacing data and workflows that were already half-built underneath. The orders were already being logged; there was just no board to see them on. The page views were already being counted; there was just no page showing the count. This release is mostly about closing those gaps, plus two genuinely new pieces: reservations and a public API.
Everything below is already live. Nothing here needs a support ticket to turn on.
Admin orders board
Every order placed through your WhatsApp button now shows up on a Kanban board in Admin → Orders: New, Preparing, Ready, Completed, or No-show. Drag a card between columns as the kitchen works through it, or use the status dropdown on the card if dragging isn't convenient. Once an order is marked Ready, a small WhatsApp button appears on the card that opens a pre-filled "your order is ready" message — no phone number stored, it just opens WhatsApp's own contact picker so you send it to whoever you'd normally message.

Analytics you can finally see
Admin → Analytics shows the last 30 days of menu page views, split by language — Arabic views and English views, plotted as a simple daily trend. If one language suddenly spikes, that's usually a signal about where your traffic is coming from (a social post in one language, a QR sticker somewhere new). If you run more than one branch, the owner account also sees a branch-by-branch breakdown on the same page.
Reservations, without a booking app
Turn on reservations from restaurant-info settings and a "Reserve a table" link appears on your public menu. Guests fill in date, time, party size, and their contact details — no login, no app. You review every request from Admin → Reservations, where a small calendar shows how many bookings landed on each day, and you confirm or decline manually. There's no automatic table assignment or capacity limit — you stay in control of what your restaurant can actually handle, the same way you would with a phone booking.
A real customer list
Admin → Customers quietly builds itself from your reservations and orders. Every reservation already asks for a phone number, so it's captured automatically; WhatsApp orders now have an optional "your phone" field for guests who want to be remembered. The same phone number ordering three times shows up as one customer with a count of 3, sorted into New, Repeat, or Lapsed based on how often and how recently they've shown up. It's a list to look at today — not a mailing list you can blast yet.
A public API, and the start of a Zapier connection
If you or a developer you work with wants to pull your menu, orders, or reservations into
something else — a spreadsheet, an internal dashboard, a custom notification — there's now a
versioned, read-only REST API under /api/public/v1. Generate your key from
Admin → API access. It's built in the same shape Zapier's own "Polling Trigger" pattern
expects, which is the groundwork for a future Zapier integration — the API is live today, the
actual Zapier app listing is still ahead of us.

A print kit for your QR code
Admin → QR Code → Print kit turns your already-customized QR code into three ready-to-print files — a table tent, a window sticker, and a flyer — each downloaded as a plain image you can hand straight to a print shop. No design software, no exporting and re-importing, just a button.
Embed your menu on your own website
If you already have a website, /embed/your-slug renders just the menu — no header, no promo
bar — built to sit inside an <iframe> on a page you control. Handy if you don't want to send
visitors away from your own site just to see the menu.
And a few smaller things
- Verification badge — restaurants on a paid plan now show a small checkmark next to their name on the public menu.
- Third-party ordering link — if you already use GloriaFood, Toast, UberEats, or anything similar, you can add that link in settings and it shows up as an extra "Order Online" button next to WhatsApp ordering.
- SEO title & description fields — set a custom search-engine title and description for your menu page in restaurant-info settings, if you want more control than your restaurant name and slogan give you by default.
- Command palette — press Cmd/Ctrl+K anywhere in the admin to jump straight to any page by typing its name.
- Notification toggles — pick which emails you actually want (new orders, new reservations) from the same settings section reservations live in.
Key takeaways
- Orders board, analytics, reservations, a customer list, and a public API all shipped in one push — check Admin → Orders, Analytics, Reservations, Customers, and API access.
- Reservations and the third-party ordering link are opt-in — flip them on in restaurant-info settings if you want them.
- The customer list and the public API are both read-only/no-send today — a list and a data feed, not a marketing tool.
- Everything is included in your existing plan.
If any of this changes how you'd run your ordering or booking flow, it's already there — no waiting on a future update.