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What's New: Orders, Reservations, and a Real Customer List

What's New

By menu-MENA Team

Published on August 17, 2026


A dozen things landed at once

Most of what follows isn't a brand-new idea bolted onto the product — it's menu-MENA finally surfacing data and workflows that were already half-built underneath. The orders were already being logged; there was just no board to see them on. The page views were already being counted; there was just no page showing the count. This release is mostly about closing those gaps, plus two genuinely new pieces: reservations and a public API.

Everything below is already live. Nothing here needs a support ticket to turn on.

Admin orders board

Every order placed through your WhatsApp button now shows up on a Kanban board in Admin → Orders: New, Preparing, Ready, Completed, or No-show. Drag a card between columns as the kitchen works through it, or use the status dropdown on the card if dragging isn't convenient. Once an order is marked Ready, a small WhatsApp button appears on the card that opens a pre-filled "your order is ready" message — no phone number stored, it just opens WhatsApp's own contact picker so you send it to whoever you'd normally message.

Two hands holding up sticky notes labeled To Do, Doing, and Done

Analytics you can finally see

Admin → Analytics shows the last 30 days of menu page views, split by language — Arabic views and English views, plotted as a simple daily trend. If one language suddenly spikes, that's usually a signal about where your traffic is coming from (a social post in one language, a QR sticker somewhere new). If you run more than one branch, the owner account also sees a branch-by-branch breakdown on the same page.

Reservations, without a booking app

Turn on reservations from restaurant-info settings and a "Reserve a table" link appears on your public menu. Guests fill in date, time, party size, and their contact details — no login, no app. You review every request from Admin → Reservations, where a small calendar shows how many bookings landed on each day, and you confirm or decline manually. There's no automatic table assignment or capacity limit — you stay in control of what your restaurant can actually handle, the same way you would with a phone booking.

A real customer list

Admin → Customers quietly builds itself from your reservations and orders. Every reservation already asks for a phone number, so it's captured automatically; WhatsApp orders now have an optional "your phone" field for guests who want to be remembered. The same phone number ordering three times shows up as one customer with a count of 3, sorted into New, Repeat, or Lapsed based on how often and how recently they've shown up. It's a list to look at today — not a mailing list you can blast yet.

A public API, and the start of a Zapier connection

If you or a developer you work with wants to pull your menu, orders, or reservations into something else — a spreadsheet, an internal dashboard, a custom notification — there's now a versioned, read-only REST API under /api/public/v1. Generate your key from Admin → API access. It's built in the same shape Zapier's own "Polling Trigger" pattern expects, which is the groundwork for a future Zapier integration — the API is live today, the actual Zapier app listing is still ahead of us.

Lines of colorful code displayed on a dark screen

A print kit for your QR code

Admin → QR Code → Print kit turns your already-customized QR code into three ready-to-print files — a table tent, a window sticker, and a flyer — each downloaded as a plain image you can hand straight to a print shop. No design software, no exporting and re-importing, just a button.

Embed your menu on your own website

If you already have a website, /embed/your-slug renders just the menu — no header, no promo bar — built to sit inside an <iframe> on a page you control. Handy if you don't want to send visitors away from your own site just to see the menu.

And a few smaller things

  • Verification badge — restaurants on a paid plan now show a small checkmark next to their name on the public menu.
  • Third-party ordering link — if you already use GloriaFood, Toast, UberEats, or anything similar, you can add that link in settings and it shows up as an extra "Order Online" button next to WhatsApp ordering.
  • SEO title & description fields — set a custom search-engine title and description for your menu page in restaurant-info settings, if you want more control than your restaurant name and slogan give you by default.
  • Command palette — press Cmd/Ctrl+K anywhere in the admin to jump straight to any page by typing its name.
  • Notification toggles — pick which emails you actually want (new orders, new reservations) from the same settings section reservations live in.

Key takeaways

  • Orders board, analytics, reservations, a customer list, and a public API all shipped in one push — check Admin → Orders, Analytics, Reservations, Customers, and API access.
  • Reservations and the third-party ordering link are opt-in — flip them on in restaurant-info settings if you want them.
  • The customer list and the public API are both read-only/no-send today — a list and a data feed, not a marketing tool.
  • Everything is included in your existing plan.

If any of this changes how you'd run your ordering or booking flow, it's already there — no waiting on a future update.

Frequently Asked Questions

Most of it is just there — log in and the Orders and Analytics pages are in your sidebar. A few things are opt-in switches you flip yourself: reservations and the third-party ordering link are both off by default in restaurant-info settings, so nothing changes on your public menu unless you turn them on.

No. Guests still order the same way, through the WhatsApp button on your menu. The orders board is a view on top of that — every order that already gets logged now shows up on a Kanban board so you can track it from New through to Completed instead of only seeing it in your WhatsApp chat.

Yes, it's part of your existing plan — no extra charge, no separate booking-app subscription.

No, not yet. It's a list you can look at — who's ordered or booked, how often, and whether they've gone quiet. There's no bulk email or WhatsApp blast built on top of it in this release.

It's for restaurants (or their developers) who want to pull menu, order, or reservation data into something else — a spreadsheet, a custom dashboard, an internal tool. It's read-only for now and authenticated with a key you generate yourself from Admin -> API access.

No. Everything in this post is included in your existing plan.